If you want to turn off your voicemail completely, you need to do it in several different places.
This is because the system is tailor-made and does not have a simple on/off button for the voicemail.
Step 1 – Turn off in personal settings
- Click on gear icon and choose Personal settings.
- Expand Telephone & conference.
- Go to Missed calls → make sure that no action sends calls to voicemail.
- Go to Call waiting & busy handling → check that nothing is being forwarded to voicemail.
- Go to Handling rejected calls → check that nothing is going to voicemail.
Step 2 – Double-check activity statuses
- Open your activity statuses.
- Ensure that no handling there sends calls to voicemail.